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Shipping & Returns


We provide a safety and fastest shipment. After you paid, we will ship out your order within 72 hours, and usually within 6 days or even earlier, the products will reach your hand.We use a variety of carriers to get your order to you including DHL,TNT,UPS,FEDEX,EMS,CHINA POST.

Return and exchange

At Cafford, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.

A: The products are fine, but I changed my mind.

Products with no quality-related issues can be returned within 30 days of receiving your order. For details on the return policy, please choose the region where the order was delivered: European Union or United States and rest of the world.

Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.

B: Products with quality problems.

We guarantee all of our products against material and workmanship defects within the warranty period listed in the table below. If a product is not listed, the warranty period is 30 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement. We will be responsible for all shipping fees.

For product-specific policy conditions and warranty periods,聽
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Copyright © 2012-2015 Cafford. Powered by Cafford
Cafford, Inc, the leader in pet supplies in china, marketer and producer of quality pet supplies. We continuously introduce products with state of the art design, reliable quality and unbeatable price to satisfy customers' demand. We stand for better health, better play, longer naps and more treats. A higher standard for pets of all kinds. Cafford is committed to bring real solutions to pet owners and to make pets happy.